Nilan Vagh

Nilan Vagh is Associate Director, People Operations & Systems ANZ at Zip Co, based in Melbourne. He builds the orchestration layer between People teams and systems of record — governed workflows, decision-support tools, and AI-enabled internal products. He cares deeply about this space because we're finally at a moment where HR professionals have the capability and tools to design infrastructure around how their processes actually work — applying real local context instead of being shaped by whatever a pre-built system allows. That shift is still early. But it's the most interesting thing happening in People right now.